Office Assistant II/Office Asst I
DescriptionAre you interested in a career that provides plenty of opportunities for growth and development? Join our team at UPMC Cole in the Cole Memorial Medical Group as an Office Assistant I or Office Assistant II! Applicants will be placed in the appropriate job title & salary based on their experience and education.
Office Assistant I salary starts at $11.
93Office Assistant II salary starts at $12.
41This is a part-time day shift role, that will primarily work from 8:
00 a.
m.
to 4:
30 p.
m.
three days per week.
There is the potential for this role to also provide coverage at our Bradford location.
If this sounds like a great fit for you, we invite you to explore this opportunity with us today!Purpose:
Responsible for making and scheduling patient appointments in an efficient and timely manner.
Assists clients in person and on the phone, providing information and communicating with various departments.
Obtains and enters complete demographic and insurance information.
Responsibilities:
Verify necessary information and records in the medical record and computerized scheduling system.
Prepare patient charts for upcoming appointments.
Completes necessary paperwork such as encounter forms and referrals.
Use a computer system to generate the information necessary for billing.
Maintain a clean, orderly waiting area including beverage area and reading materials.
Answer questions regarding patient appointments and testing.
Greet and register patients in a polite, prompt, helpful manner.
Provide any necessary instructions/directions.
Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
Assist with the inpatient billing process.
Assist physicians with transcription and dictation issues/concerns, and review process for accuracyProcess medical records release requests.
Identify stock levels of office supplies and assist with ordering/inventory management.
Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
Answer telephone, screen calls, take messages and provides information in a courteous manner.
Schedule diagnostic testing and obtain insurance authorizations, verifications, and referrals in a timely fashionUtilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation, and other tasks.
Schedule, coordinate, and reschedule patient appointments.
Relay necessary messages to staff and providers.
QualificationsOffice Assistant I requirements:
A high school diploma or GED is required.
1-year of work experience, preferably in a medical office setting.
Knowledge of medical terminology preferred.
Word processing and computer experience preferred.
Office Assistant II:
High school diploma or GED.
Three years of work experience, preferably in a medical office setting.
Knowledge of medical terminology preferred.
Word processing and computer experience required.
Licensure, Certifications, and Clearances:
Act 31 Child Abuse Reporting with renewalAct 33 with renewalAct 34 with renewalAct 73 FBI Clearance with renewalUPMC is an Equal Opportunity Employer/Disability/VeteranTotal Rewards More than just competitive pay and benefits, UPMC's Total Rewards package cares for you in all areas of life -- because we believe that you're at your best when receiving the support you need:
professional, personal, financial, and more.
Our Values At UPMC, we're driven by shared values that guide our work and keep us accountable to one another.
Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community.
Ready to join us? Apply today.
For the best application experience, we encourage you to apply for this job from a non-mobile device.
Current UPMC employees must apply in HR Direct.
Estimated Salary: $20 to $28 per hour based on qualifications.
Office Assistant I salary starts at $11.
93Office Assistant II salary starts at $12.
41This is a part-time day shift role, that will primarily work from 8:
00 a.
m.
to 4:
30 p.
m.
three days per week.
There is the potential for this role to also provide coverage at our Bradford location.
If this sounds like a great fit for you, we invite you to explore this opportunity with us today!Purpose:
Responsible for making and scheduling patient appointments in an efficient and timely manner.
Assists clients in person and on the phone, providing information and communicating with various departments.
Obtains and enters complete demographic and insurance information.
Responsibilities:
Verify necessary information and records in the medical record and computerized scheduling system.
Prepare patient charts for upcoming appointments.
Completes necessary paperwork such as encounter forms and referrals.
Use a computer system to generate the information necessary for billing.
Maintain a clean, orderly waiting area including beverage area and reading materials.
Answer questions regarding patient appointments and testing.
Greet and register patients in a polite, prompt, helpful manner.
Provide any necessary instructions/directions.
Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
Assist with the inpatient billing process.
Assist physicians with transcription and dictation issues/concerns, and review process for accuracyProcess medical records release requests.
Identify stock levels of office supplies and assist with ordering/inventory management.
Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
Answer telephone, screen calls, take messages and provides information in a courteous manner.
Schedule diagnostic testing and obtain insurance authorizations, verifications, and referrals in a timely fashionUtilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation, and other tasks.
Schedule, coordinate, and reschedule patient appointments.
Relay necessary messages to staff and providers.
QualificationsOffice Assistant I requirements:
A high school diploma or GED is required.
1-year of work experience, preferably in a medical office setting.
Knowledge of medical terminology preferred.
Word processing and computer experience preferred.
Office Assistant II:
High school diploma or GED.
Three years of work experience, preferably in a medical office setting.
Knowledge of medical terminology preferred.
Word processing and computer experience required.
Licensure, Certifications, and Clearances:
Act 31 Child Abuse Reporting with renewalAct 33 with renewalAct 34 with renewalAct 73 FBI Clearance with renewalUPMC is an Equal Opportunity Employer/Disability/VeteranTotal Rewards More than just competitive pay and benefits, UPMC's Total Rewards package cares for you in all areas of life -- because we believe that you're at your best when receiving the support you need:
professional, personal, financial, and more.
Our Values At UPMC, we're driven by shared values that guide our work and keep us accountable to one another.
Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community.
Ready to join us? Apply today.
For the best application experience, we encourage you to apply for this job from a non-mobile device.
Current UPMC employees must apply in HR Direct.
Estimated Salary: $20 to $28 per hour based on qualifications.
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